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Posts Tagged ‘Consumer Credit’

Glitches on Your Credit Report: How to Fix Them Right

David Siegel asked:


s world, having a bad credit report may be detrimental. Even though in most cases consumers have brought this upon themselves, in some cases the bad credit report may be caused by a glitch in the credit bureau system. As up to 25% of credit reports have a substantial error that can affect the consumer in getting credit, housing or a job. Although, some may feel helpless against the unperfected credit bureau system, that is far from the truth.

Every person should order a credit report at least once a year, it is free on annualcreditreport.com. This report should be carefully examined for mistakes and biased information. Once a mistake is found the credit bureau should be contacted through certified mail, explaining the mistake. The creditor that reported the information to the bureau should also be contacted by mail, stating the mistake that was found. The Fair Credit Report Act mandates credit bureau to delete all incorrect information that may be on the report. Therefore once the credit bureau receives your letter disputing the mistake within the report, it will investigate the glitch by contacting the creditor and trying to verify the credit report. If the creditor does not respond in time or if he does not verify the information on the original report then the bureau will delete the erroneous information from the report.

Furthermore, if your credit report displays information that you feel is biased towards you, you can add an explanatory note explaining the situation. For example, if you moved to another address while your bills kept coming to your old address, causing impairment to your credit score, you can add a note to your credit report explaining that situation. Just write a note to the bureau explaining that you would like such a note included on the report. Sometimes an easier route to fixing your credit report is by contacting the creditor that reported the problem to your credit bureau and asking them to clear up the glitch, by contacting the bureau.

No matter which approach you take to fixing your credit report you need to make sure that the mistake has been fixed by getting a subsequent credit report. Remember if the credit report gets a letter notifying them of a glitch, they have to investigate it, and if they can’t verify the original report then they have to delete the information. By taking control of your credit report, you can begin to change your financial picture.



BILLY
 

Credit score questions?

jomay7 asked:


When I looked at my free credit report online I paid to get my credit score. It was around 850. That seemed really high to me. Do they give the consumer the same credit score they give to banks or creditors. They did not call it a fico score.

DUSTY
 

The Benefits Of Checking Your Credit Report

Daniel Millions asked:


Having a good credit rating has become incredibly important in the modern world. With a high credit score, you can apply for loans with better interest rates, premium credit cards, and low-interest mortgages. To check your credit history, you simply need to request a credit report from one of the three major credit bureaus.

The concept of credit and credit reports is quite complex, and several factors go into your credit report. This includes outstanding loans, paid loans, credit card accounts, and even your medical history. Companies that prepare credit reports and track consumer credit history are called Consumer Reporting Agencies, or credit bureaus. These bureaus sell credit reports to businesses and lenders, and they also provide them to consumers themselves. You can check your credit report free once a year from the major credit bureaus; Equifax, Trans Union, and Experian. If you utilize each bureau, that means you can request up to three free reports a year. Once you go beyond three, or want to use a credit bureau twice, there is a fee (usually only about nine dollars).

The benefits of reading your credit report are numerous and should be taken advantage of by everyone. On the report, you can see nearly everything about your financial activities. The report lists your bank accounts, accounts with various companies, credit cards, lender accounts, and the names of people who obtained your report in the past year.

Why should you check your credit report? For one, it is good to know where you stand before you try to get a mortgage, new car, or other large purchase. A more important reason to check is to find errors. Keep in mind, this report determines whether or not you can get a house, so it is critical that you know all about it. Humans prepare credit reports, and what inherent quality do people have, human error. Therefore, it is quite likely that a part of the report could be fallacious. It is up to you to correct any mistakes, so make sure to order your report at least three times a year. To correct any mistake, simply call the Consumer Reporting Agency and notify them of the error.

Identity theft has become a major problem lately. Although most people do not think it will happen to them, it most certainly can. By occasionally checking your credit report, you can easily find anything suspicious, and then immediately take appropriate action to rectify the situation. Otherwise, you may not find out for months that you have been a victim, and by that time, you already have a pile of debts to deal with. If you discover you have been a victim of identity theft, you can freeze your reports with all of the major credit bureaus, which protects you from any further damage.

Credit score is the single most important piece of information on the credit report. That one number affects nearly your whole financial life. The way credit bureaus arrive at that number is relatively straightforward. They factor in your payment history, outstanding debt, types of credit you have, the length of time you have had credit, and more. Although each credit bureau has their own specific system, the number usually ranges between 300 and 900.

To improve your credit score, there are many measures you can take. The most important is to pay your bills on time. If you do this one thing, over time, eventually you will achieve a high score. You can also reduce your balances on credit cards and spread your debt around to several different cards. As long as you stick to a solid financial plan, your credit score is guaranteed to consistently rise.



MARY
 

Account Number Morphing - Still Another Barrier to Accurate Consumer Credit Reporting

Robert F. Brennan, Esq. asked:


The Federal Credit Reporting Act ["FCRA"] makes it mandatory for Credit Reporting Agencies such as Experian, Equifax and Trans Union “to follow reasonable procedures to assure maximum possible accuracy of the information in the [consumer's credit] report….” A willful and negligent failure to do so is violation number 1 of the FCRA. One wonders then when in fact it turns out that certain Credit Reporting Agency ["CRA"] procedures, or lack thereof, assure maximum possible inaccuracy of information in the consumer’s credit report. Are we to take it that the words of a federal law mean exactly the opposite of what they say? Legally, philosophically, morally, one would think not.

A “trade line” on your credit report provides certain standard items of information about an account you have, such as the name of the company ( say a department store, for example), the company’s address, the account number, the current balance on the account, the terms of the credit, and so forth. Any of this information could in fact turn out to be incorrect, but the item of information we will address in this article is that definite and critical identifier for the CRAs, the account number.

One would think that such a mundane piece of information as an account number couldn’t possibly cause that much trouble, and in a sense that is true. What actually causes the problem is when the account number for the same account gets changed, and sometimes morphed repeatedly, so that the identity of the actual account is greatly obscured. When this is allowed to happen, the CRAs’ super computers, employing simple logic but lacking intelligence, assume that an account is the same, or a match, when it has the same account number, and that it is different when it does not. Therein can lie the source of much headache, aggravation and damages for a consumer, and much denial of responsibility from the CRAs.

A example would be helpful here to illustrate. Let us say that Consumer A is receiving bills for a $600.00 balance on a department store credit card. Consumer A never applied for such a card and therefore the debt cannot be his. He suspects someone stole his identity and opened the account using his social security number and other private information. After numerous phone calls and letters back and forth, the department store agrees that it is not Consumer A’s debt after all and tells Consumer A not to worry about it, that they’ll “take care of it”. Naturally, Consumer A is now relieved and assumes that it will be “taken care of”, i..e., they will stop billing him for the invalid debt and it will be deleted from his credit report. The account number, by the way — let us say it is 1234567890 and that is the way the CRAs are reporting it on Consumer A’s credit reports. Consumer A notifies the CRAs by certified mail of the situation, along with documentation, and they all delete the previously reported trade line within a month.

About four months go by and Consumer A is dismayed to receive in the mail a letter from a Debt Collection Company named “Pit Bull”. Pit Bull, in its letter, states that it is collecting a debt on behalf of the department store (the same one that earlier told Consumer A not to worry about it, that they would take care of it and delete it from

his credit report.) Pit Bull shows the debt now as $850, having tacked on a $50 penalty and a $200 “default charge” or attorney’s fees), but informs Consumer A that, although he owes immediately the full amount of $850, they will take $450 as a full payment. They can’t guarantee Consumer A that the department store will reinstate him in good graces vis-à-vis his credit card (the one that was never his in the first place) but if he pays them the $450 at least they will stop dunning him. The account number on the letter is now 123DEPTSTRE890. A few months later Pit Bull furnishes the account 1234567890 as 123DEPTSTRE890 to the CRAs, showing the account as a “charge off”, amount $850, and a note that the trade line will be reported for the next seven years!

Consumer A is now distraught. He calls the department store and reiterates his story that the department store had earlier investigated, agreed with him that he did not owe the debt and that “they would take care of it” for him. These words come back to haunt Consumer A as the representative now tells him that they are sorry, the account is now with collections, and that they cannot interfere as it is now out of their hands. Consumer A also tries to clarify the situation with Pit Bull but, other than being cursed at and told to “pay the damn bill”, he gets nowhere. He disputes with the CRAs with certified letters, giving a full account of the situation and a statement that he categorically does not, and never did, owe the debt. Two of the three CRAs shortly thereafter delete the trade line from Consumer A’s report, but one of them does not. That one informs our consumer that they checked with the furnisher (Pit Bull) and the furnisher “verified” with them that the information they provided on the debt was valid.

Some more months pass and Consumer A starts feeling frantic. He tries to get refinancing on his home but is told he’ll have to clear up the derogatory trade line showing on one of his credit reports as a first step. He is also denied credit on a couple occasions which he suspects resulted from the same derogatory reporting.

Consumer A starts religiously checking his credit report, and discovers that now the account is being furnished by another collection company, Viper, Inc., and the account number has changed again, this time to “732******”. Our consumer becomes by this point very discouraged. He tries communicating with Viper, Inc. but they are just as nasty and, if anything, more venomous than Pit Bull.

At this point Consumer A finds an attorney firm that will take his case and initiate a lawsuit on his behalf. Among other things, the Complaint accuses the remaining CRA of a “reinsertion violation”. What the CRA had done in this example was “willfully and negligently violated the reinsertion requirements of 15 U.S.C. Section 1681i(a)(5)(B) in reinserting derogatory information onto plaintiff’s credit report after he had previously disputed it, without certification or notice.” (Even though the account number kept changing, it was still the same account being referred to all along. The CRA in question deleted, then reinserted the same account without notifying Consumer A, a no-no.)

After the account is deleted and then reinserted, the CRA fails to notify Consumer A within 5 business days that they are re-inserting the account information. The ironic twist to all this is that the CRA then argues that the “reinsertion” of the account was not their fault because it had a different account number, and how are they supposed to know that it was the same account?

How, indeed! It was the CRA’s own regulations, or lack thereof, that allowed the reinsertion to occur. The CRA argued that if they had known it was the same account, then they wouldn’t have reinserted it, and yet the CRA is the one who allowed Pit Bull, and Viper, Inc., and whichever entities came afterwards, to keep changing the account number on the same account; in short, in effectively disguising it from the CRA’s computer which only matches identities, not similarities or differences.

It is bad enough that the CRAs frequently take the word of disreputable or highly questionable collection entities over that of disputing consumers (See earlier article, The Seamier Side of the Credit Reporting Business) it is unconscionable that the CRAs allow collection entities to in effect cloak the identity of accounts even from themselves, the CRAs, and then blame it on the same system that they helped create! This bungling would be laughable if it didn’t happen to cause consumers so much frustration and pain.



EUGENE